Pricing
Vall-eBike is the fun new way to get around Boise.
Whether you’re heading to work, meeting friends for dinner, or exploring Boise, Vall-eBike offers a convenient, fun, and healthy way to experience the city you love.
Pay as you go
$
0.15
/ min
$1 to unlock
Prorated to the minute
No commitment
Day Pass
$
8
/ day
Take unlimited trips (up to 4 hours total)
$0.15/minute after exceeding 4 hours
No unlock fee (even after free time is used up)
Monthly
$
39
/ month
Up to 60 min of free ride time per day (can be multiple trips)
$0.15/minute after the initial 60 minutes
No unlock fee (even after free time is used up)
How it works
Register
Choose your plan and sign up for Vall-eBike.
Release
Tap Scan and scan the QR code on the handlebar.
Ride
Remove the lock tether and secure it to the hook under the seat. Put on your helmet and enjoy the ride.
Park
Park correctly within the service area. You can check the app for instructions.
Return
To end your ride, lock your bike at a Vall-eBike rack. Use the tether to secure the bike to the rack and loop it over the lock. Secure the lock and then use the app to end your trip.
Park Respectfully
Please be respectful when you lock up your Vall-eBike. Do not block sidewalks or lock to buildings, balcony posts, or fences.
Explore all of Boise
As long as you bring the bike back into the system to lock up there is no additional charge. Out of system fee (locking up your bike outside the system): $25.
Park Outside a Hub
Want to park closer to your destination? For a $2 convenience charge, Vall-eBikes can be locked at any public rack or other appropriate bike parking space within our service area. Make sure to always lock the bikes to a fixed structure and end your ride in the app.
Pay as you go
Your payment method will be charged automatically based on your usage. Payments are non-refundable once you ride.
Safety
Follow the rules
Yield to pedestrians. Stop at all red lights and stop signs. Ride in the direction of traffic. Use the grip bell to signal your presence. Do not wear more than one earphone while riding. Obey traffic laws at all times.
Plan a sensible route
Plan your route before you ride to follow the safest route to your destination. You can use our app to find your way to a bike you’ve reserved or to a hub when you want to end your ride.
Do a pre-ride check
Adjust the seat height; try the grip bell; and if you’re riding at night, check that the front and rear lights are illuminated.
Be predictable
Make it easy for the traffic around you. Don’t make unexpected turns that put yourself and others in danger. Ride at a steady pace so other vehicles can anticipate your movement.
Wear a helmet
Whenever you ride, wear a helmet. Always buckle the strap. Replace your helmet after any crash and whenever you see signs of damage.
Tips for turns
Use hand signals to let drivers and other cyclists know your intention to turn or to stop. Don’t turn or change lanes without knowing the position of the cars and bikes around you.
Frequently asked questions
General
What is Vall-eBike?
∟What are pedal-assist e-bikes?
∟What is the max speed of a Vall-eBike Bike?
∟I want to ride a Vall-eBike. How do I get started?
∟How do I book a Vall-eBike?
∟How do I unlock a Vall-eBike?
∟Is there anything else I should do before riding a Vall-eBike?
∟How do I end my trip?
∟How much does it cost to use a Vall-eBike?
∟What is a hub?
∟What is the service area?
∟Can I ride Vall-eBikes on the sidewalks?
∟Can I ride Vall-eBikes on the foothills trails?
∟Do I have to wear a helmet?
∟Is there a minimum age to ride a Vall-eBike?
∟Can I book more than one Vall-eBike at a time?
∟What if I have questions or issues?
∟
Advanced
How long does the boost last on a fully charged Vall-eBike?
∟Do Vall-eBikes work when the battery loses its charge?
∟Can I make a mid trip stop outside of a hub?
∟Can I ride outside of the service area?
∟Why do I have to take a picture at the end of my trip?
∟Do I take a picture of the QR code at the end of my trip?
∟Can I lock the bike without wrapping the tether around a bike rack?
∟How can I review my trip and membership charges?
∟How do I verify my email address?
∟How do I make changes to my membership status (opt in or opt out)?
∟Are there other fees associated with use of Vall-eBike?
∟Is there a minimum or maximum height?
∟Is there a maximum weight limit?
∟
Troubleshooting
What do I do if the bike I book does not unlock?
∟What do I do if there is a mechanical issue with the bike?
∟What do I do if the bike loses pedal assistance?
∟What do I do if I am ending a trip at a hub but the app is saying I am not at a hub?
∟What do I do if I cannot lock the bike?
∟What do I do if I cannot upload the end of trip photo?
∟